COVID-19

What should I do to prepare for my appointment?

Please be sure to remember the following before your appointment date and time:

  • We ask that you arrive at your scheduled appointment time and no sooner.
  • Please TEXT your location when you arrive for your experience. We ask you to stay in your vehicle or outside until we text you that your experience is now available. This not only allows time for the previous guest to depart but ensures the team member has time to sanitize.
  • We are requiring all guests and team members wear a mask at all times. Mask must loop behind the ears rather than ties behind the head (for hair services). Please arrive wearing a mask.
  • Please limit any belongings that you bring with you to simply your phone and a form of payment (rather than a handbag/backpack).

 

What can I expect at my appointment?
We ask that you arrive at your scheduled appointment time and no sooner. Our waiting area will remain closed. Upon arrival, we will be requiring each guest to sign a service agreement acknowledging that they do not have symptoms, take their temperature with a non-contact thermometer and sanitize their hands.

Guests with a temperature of 100 degrees or higher will be asked to immediately reschedule, at no charge, and return on a later date.

We are requiring all guests and team members to wear a mask. Please wear a face mask that loops behind the ears rather than ties behind the head, it allows for your hair services to be performed without removing your face covering. If you do not have a mask or forgot one, you would have the option to reschedule your service or simply purchase a mask from our team.

You will be greeted by our team member in a way that avoids contact. While a hug or a handshake are customary at Asha SalonSpa, we will be refraining from additional touch.

 

Do I need to wear a mask?

We are requiring all guests and team members to wear a mask at all times. Please wear a face mask that loops behind the ears rather than ties behind the head, it allows for your hair services to be performed without removing your face covering. If you do not have a mask or forgot one, you would have the option to reschedule your service or simply purchase a mask from our team.

 

How should I greet and say goodbye to my Lifestylist?
You will be greeted, and say adieu, to our team members and Lifestylists in a way that avoids all contact. While a hug or a handshake are customary at Asha SalonSpa, we will be refraining from additional touch for the safety of all.

 

Are you accepting walk in appointments?
Currently we are not able to accommodate walk-in service guests. A reservation is required. Please visit AshaSalonSpa.com to book or call your preferred location directly.

 

Will you offer beverages and magazines?
In compliance with the CDC guidelines our complimentary beverages and magazine offering has been suspended.

 

Can I bring my child, partner or dog to my appointment with me?
Please visit us solo. We welcome guests who are receiving services and will not be able to allow additional patrons such as children, friends, or partners. Additionally, although we love animals, no pets will be allowed. If a guest is unable to receive their service without accompaniment, we will welcome one additional caregiver with them for their service experience.

 

What happens if I have a temperature when I arrive?
Guests with a temperature of 100 degrees or higher will be asked to immediately reschedule, at no charge, and return on a later date.

 

What should I do if I think I have possible exposure to COVID-19?
If you gave a fever, chills, cough, muscle pains, headache, loss of taste or smell or otherwise think you might have been exposure to COVID-19 please immediately cancel your appointment, at no charge, so we can ensure the wellbeing of all our guests and team members and please seek medical attention for your safety.

 

What personal protection protocols and safety measures are you taking?
We are implementing personal protection protocols including masks, gloves and sanitized capes for experiences. We will have a mask available for you to purchase, should you not have one when you arrive, and kindly ask that you keep your mask on for the duration of your visit with us. All tools, stations, chairs, seating areas and doors will be sanitized. Asha will be cleaned and disinfected daily.

 

Can I Shop in your retail area?

Team members will assist you in the retail area by pulling all the products you need and placing them at the front desk for checkout and bagging to reduce the exposure of touching items and spreading.

As a reminder, we are still offering complimentary curbside retail pick up for all retail items. If you prefer, simply call and order any retail items and we will bring them out to you!

 

Will you be offering Asha Signature Rituals or Makeup Applications?
For the safety of our guests and team members we have suspended our signature Asha Rituals at this time. We are currently devising new ways to enhance your experience.

 

I have a health condition and/or I am differently-abled who can I talk to?

If you have a health condition are differently-abled and have concerns about your ability to comply with any of the above requirements simply call or email your preferred location in advance of your experience and we will do our very best to accommodate your needs.